Credits and payments
AI photoshoot credits: complete packs, balances and failed photos
One photo uses one credit. A complete nine-photo pack uses nine credits, and the custom-theme story also shows a nine-credit total. Credits are bought in one-time plans without a subscription. A confirmed technical failure returns the affected reserved credit; a cash refund is a separate payment review.
Choose a plan for complete collections
The current pricing page lists the plans below. The number of full collections is the credit balance divided by nine, rounded down; any remainder stays in the balance.
| One-time plan | USD | Credits | Complete nine-photo collections |
|---|---|---|---|
| Starter | $9.99 | 20 | 2 collections, 2 credits left |
| Plus | $24.99 | 60 | 6 collections, 6 credits left |
| Pro | $49.99 | 150 | 16 collections, 6 credits left |
For example, a 20-credit balance can cover two complete nine-photo packs and leave two credits. Those two credits are not enough for a third complete pack. You can use the same balance across published collections.
A per-photo or per-collection calculation does not change the checkout amount. Buy a listed plan, then use credits from that balance. Review the final USD amount before paying.
When payment becomes credits
PayPal handles payment details. Eligible card checkout depends on your location and account. Credits are added only after the completed payment is verified; a cancelled, pending or approved checkout is not a completed purchase.
If you have paid but do not see credits yet, check the existing purchase in Your Credits. Contact support with the purchase ID if the payment remains uncertain. Starting another payment can create another purchase, so check the first record before trying again.
Reserved, completed and returned credits
Credits are reserved when generation starts. A completed photo uses its credit. A confirmed technical failure returns the affected reserved credit to your account balance. An uncertain provider request is reviewed before another submission or adjustment.
A completed image may have likeness differences or visual artifacts. That is distinct from a recorded technical failure. A new generation normally uses more credits; do not assume repeated attempts are free. See the results and failure guide before retrying an unresolved project.
Credit returns and payment refunds are different
A technical-failure return restores credits to your balance; it does not send money back through PayPal. Incorrect, duplicate or disputed payments and requests about unused credits are reviewed under the Payments & Refunds policy.
For a payment review, contact support with your account email and purchase ID. For a generation issue, include the project ID. Do not send card details, passwords or personal reference photos by email.